Shipping Policy

Effective Date: 30-JUL-2026

At Fakhur, we are committed to delivering premium modest fashion with care and quality. Each order is carefully prepared before dispatch. Please read our Shipping Policy before placing your order.

Order Processing

All orders are processed within 12–15 business days after successful payment confirmation.
As most of our products are carefully prepared and quality-checked before dispatch, processing may take up to 15 business days.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, sale events, or new collection launches, processing times may be extended. Customers will be notified in case of significant delays.

Shipping Coverage

Fakhur currently ships across India through trusted courier partners.

Shipping Charges

Shipping charges are applicable on all orders.
The applicable shipping fee will be calculated and displayed at checkout before payment.
Shipping charges are non-refundable once the order has been dispatched.

Delivery Timeline

Once your order has been dispatched, the estimated delivery time is:

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 4–7 Business Days
Remote Locations: 5–10 Business Days

Please note that the above delivery timelines begin after your order has been processed and shipped.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp. You can use this tracking number to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or failure to respond, the package may be returned to us. Re-shipping charges may apply.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details. Fakhur is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to weather conditions, public holidays, transportation issues, natural disasters, or courier partner delays. We appreciate your patience and understanding.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery, please do not accept the parcel whenever possible. Contact our customer support within 24 hours with photographs of the package so we can assist you.

Contact Us

For any shipping-related queries, please contact us:

Fakhur Customer Support

Email: fakhurofficial@gmail.com

Website: www.fakhur.com